In any company, knowledge and documents are stored in a wide variety of systems and under different names and in numerous folders. In addition, the company’s knowledge is distributed across various teams. Although the knowledge is in the company, it is not accessible to everyone. How do you find relevant knowledge without wasting time and nerves? How do you keep track of things even in large projects? How can you introduce effective knowledge management in companies?
Atlassian Confluence is used by many of our customers as a data center edition or as a cloud version. Our customers use it successfully as a company wiki for project management, for IT or project documentation or for documenting processes. Another tool that many of our customers use for social collaboration and communication in addition to Confluence is Office 365. With Microsoft Teams and SharePoint Online it offers an excellent combination for collaborative work.
An enterprise search can release knowledge from platforms that are accessed centrally, Atlassian Confluence and O365. This facilitates independent work, as you can easily find content from a central place. Access to less recent company knowledge is also easier, even if you produce and add a large number of new documents every day. For customers in this scenario, Office 365 is a strategic platform and with Microsoft Search it offers a search engine that can index content e.g. from Confluence and display it in O365.