The Raytion Connector Hub for ServiceNow AI Search is now available in their app store in a new Rome release on the Now Platform. This app runs in the ServiceNow entity and integrates content from external third-party information systems into the Now Platform. The Raytion Connector Hub app is available immediately for download and trial in the ServiceNow Store. It currently supports out-of-the-box Atlassian Confluence but more out-of-the-box-compatibilities for all further 45+ Raytion Enterprise Search Connectors are already being expanded.
ServiceNow AI Search combined with the Raytion Connector Hub offers context-awareness and timely access to corporate knowledge. By integrating content from external information systems into the Now Platform, knowledge managers, support managers and service engineers can efficiently find answers to their cases and resolve incidents in less time. A single and unified view of the results to a search query using AI Search will show all relevant information within the context of a workflow, regardless of the content system it resides in.
Moreover, secure search as a new feature has been added. This means, whenever a user is logged into the company-wide system, their authorizations will be taken into consideration for every search query. Thus, someone who has no access rights to certain documents will not be able to find them. The security administration can be added by the manager any time.
The Raytion Connector Hub for AI Search with secure search is available immediately alongside all the Raytion Enterprise Search Connectors.
Raytion’s industry-leading information retrieval technology will enable unified real-time access to business-critical data across multiple enterprise sources for a more powerful, efficient, and personalized AI search experience, all on a single technology platform.
In recent years, the promise of generative AI has captivated the tech world with its potential to transform how we work and interact with technology. Still, even for all its hype, making generative AI practical in the enterprise has been a journey with obstacles and high expectations. However, there is a method that has become popular in the field of enterprise search: retrieval augmented generation (RAG).
This year's Raytion Enterprise Search Workshop (RESW) promises a deep dive into the world of modern enterprise search with a focus on AI technologies.
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